Waiting List

If you’d like to order a custom bag, it starts with sending an email to sales@zugsterbags.com indicating that you’d like to get on the waiting list for an order.

The current wait time is two and a half years.

Yes, you read that correctly. Place an order now and you won’t get it until 2012. That, of course, is subject to everyone on my current queue actually following through with their order. Some do, some don’t, some write up detailed specifications of their dream bag and then disappear when they realize the price, so it’s possible that it could be shorter, but that’s where it stands right now.

If you have questions first, go right ahead and email me – I’ll be happy to answer any questions you may have. Please note that, due to the long lead times, a place in the queue does not guarantee current prices.

Details

Once you’ve decided to order a bag, here’s what I need to know to make it:

• Which model and size
• Which options you want (i.e. extra pockets, x-strap, extra base layer, back pad, etc…)
• If it’s a messenger bag, I need to know if you’ll be wearing it on your left or right shoulder. For most people, it’s the opposite of your writing hand (i.e. righties wear it on their left shoulder, lefties on the right), but about 20-25% of the bags I’ve made are opposite that convention.
• Colors for the body, liner, pockets, padding, and binding. You can pretty much have any individual piece of fabric on the bag a different color if you want, so go crazy.
• Any additional accessories you want (i.e strap pouches, tool bags, etc…)

I will take all those details and give you a quote for the full price. This can all happen before or after the deposit, and you can change the details up until the point I’m ready to make your bag. California residents pay 9.5% sales tax.

The Wait

Then, you must be patient. Zugster Bags is a 100% one person, part-time operation with extremely limited capacity. I work a day job as a software engineer, and make about 3 bags per month, so just do the math. If there are 15 bags ahead of yours, it will most likely take me 5 whole months to get to sewing your order.

The Finish Line

I’ll contact you when I’m nearing your bag in the queue, at which point the balance is due in full. Then I make your bag and ship it to you! Or, if you live in San Francisco, I offer free in-person delivery.